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Troubleshooting

This guide provides solutions to common issues users might encounter while using the DOODIN App, ensuring a smooth and seamless experience.

Common Issues and Solutions​

Issue 1: App Crashes or Freezes​

Solution:

  1. Restart the App: Close the app and reopen it.
  2. Update the App: Ensure you are using the latest version of the DOODIN App from the App Store or Google Play.
  3. Clear Cache:
    • On Android: Go to Settings > Apps > DOODIN > Storage > Clear Cache.
    • On iOS: Uninstall and reinstall the app to clear the app cache.

Issue 2: Unable to Publish Listings​

Solution:

  1. Check Required Fields: Ensure all mandatory fields are filled out, including description, images, and property boundaries.
  2. Check Internet Connection: Verify that you have a stable internet connection.
  3. Error Messages: Pay attention to any error messages and follow the prompts to resolve them.

Issue 3: Images Not Uploading​

Solution:

  1. Check File Size and Format: Ensure your images are in the correct format (e.g., JPEG, PNG) and do not exceed the maximum file size.
  2. Retry Upload: Sometimes, simply retrying the upload can resolve the issue.

Issue 4: GPS Location Not Accurate​

Solution:

  1. Enable Location Services:
    • On Android: Go to Settings > Location > Turn on.
    • On iOS: Go to Settings > Privacy > Location Services > Turn on.
  2. Calibrate GPS: Move to an open area and avoid obstacles like buildings for better GPS accuracy.

Additional Troubleshooting Tips​

Check Permissions​

Ensure the DOODIN App has the necessary permissions to function correctly:

  • Camera: For capturing and uploading photos.
  • Location: For accurate GPS tracking and plot navigation.

Restart Your Device​

Sometimes, a simple restart of your device can resolve various issues by clearing temporary files and refreshing the system.

By following these troubleshooting steps, you can resolve common issues in the DOODIN App and ensure a smooth experience while managing your land listings. If you continue to face problems, please contact our support team for further assistance.